Privacy Policy for Humphrey’s Driving School

Effective date: 23/08/2025

Humphrey’s Driving School (“we”) are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and driving lesson services.

1. Information We Collect

We may collect the following types of information:

• Personal details: Name, email address, phone number, and home address.
• Lesson information: Availability, driving experience, and booking details.
• Payment information: If you pay electronically, basic transaction details may be collected (we do not store card details directly).
• Website usage data: Such as cookies, IP addresses, and browsing behaviour on our website.

2. How We Use Your Information

We use your information to:

• Provide and manage driving lessons.
• Communicate with you regarding bookings, cancellations, or changes.
• Process payments securely.
• Improve our services and website.
• Comply with legal obligations.

3. Sharing Your Information

We will never sell your personal data. We may share your information with:

• Payment providers (for secure transactions).
• Professional service providers (e.g., IT support, web hosting).
• Regulatory bodies if required by law.

4. Data Retention

We will only keep your personal information for as long as necessary:

• Lesson and booking details are retained for up to 6 years (for tax and business records).
• Contact details are kept only while you are an active or recent student, unless you request deletion.

5. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate data.
• Request deletion of your data (where applicable).
• Restrict or object to processing of your data.
• Data portability (receive your data in a transferable format).

To exercise these rights, please contact us using the details below.

6. Cookies & Website Tracking

Our website may use cookies to improve functionality and user experience. You can manage or disable cookies in your browser settings.

7. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Humphrey’s Driving School
Email: Humphreysdrivingschool@gmail.com
Phone: 📞 07840 313390

Website: humphreysdrivingschool.co.uk

If you are not satisfied with how we handle your data, you can also contact the UK Information Commissioner’s Office (ICO): https://ico.org.uk.

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